Frequently Asked Questions

Styling focuses on how your wedding looks. This includes helping you refine your vision, providing styling guidance, layouts and floor plans, hire item recommendations, and ensuring all visual elements come together cohesively. Styling support happens mostly in the lead-up, with optional on-the-day set-up services if you’d like us to physically install everything.All of our current and past styling couples add on our on the day coordination service in conjunction with this.

Coordination is about how your wedding runs on the day. This includes finalising your run sheet, confirming timings with suppliers, managing logistics, overseeing set-up and pack-down, troubleshooting issues, and being the main point of contact so you can relax and enjoy the day. Coordination steps in once most planning decisions have already been made. We also include set up as part of this rolled into the coordination set hours package.

Full Planning is the most comprehensive service and supports you from start to finish. This includes sourcing and managing suppliers, obtaining and reviewing quotes, budget guidance, ongoing planning meetings, styling advice, timelines, logistics, and full on-the-day coordination. It’s ideal for couples who want expert guidance throughout the entire process or have limited time to plan themselves.

In short:

• Styling = how it looks
• Coordination = how it runs
• Full planning = we manage the entire journey

Many couples combine services depending on the level of support they need, and we’re always happy to help you choose the right fit.

Setup Service

This service is focused purely on styling and placement. We’ll set up your ceremony and/or reception items according to your plan — including signage, place cards, styling pieces, favours, and personal décor — so everything looks just as you envisioned. Once setup is complete, our role concludes.

On-the-Day Coordination (which includes set up service too!)

This is a more comprehensive service. Along with setup (if included), we manage the behind-the-scenes logistics of your wedding day — coordinating vendors, keeping the timeline on track, troubleshooting any issues, and acting as the main point of contact so you don’t have to.

In short:

• Setup = we style it beautifully.
• Coordination = we manage the entire flow of the day + we also set up too!

If you’re unsure which is the best fit, we’re always happy to chat through your plans �

Our on-the-day coordination service covers both the management of your wedding and the physical set-up styling on the day. This means our team not only runs the logistics, but also executes the planned styling so everything is set up exactly as intended.

This includes:

• Finalising and managing the run sheet
• Being the main point of contact for all vendors
• Overseeing ceremony and reception timings
• Managing guest flow and key moments
• Troubleshooting behind the scenes on the day
• Full set-up of your ceremony and reception styling, including placing tables, candles, signage, linen, furniture and décor as outlined in your approved set-up plan
• Moving or re-purposing styling elements between spaces (where possible and time-allowing)

This service is designed so you can truly relax — knowing both the look and the logistics are taken care of.

While set-up styling is included as part of coordination, it does not include:

• Sourcing or managing third-party vendors
• Creating styling concepts from scratch
• Sourcing quotes (e.g. florals, lighting, tea & coffee stations, PA systems)
• Ongoing styling development, revisions, or design consultation

These elements fall under our styling assistance or full planning services, which provide more hands-on support in the lead-up.

Set-Up Styling

This service is about physical execution and visual styling. Our team is hands-on with:

• Setting up ceremony and reception spaces
• Placing styling items exactly as planned (tables, candles, signage, linen, furniture, etc.)
• Moving or re-purposing styling elements between spaces (where possible)
• Ensuring everything looks cohesive and polished before guests arrive

Set-up styling does not include sourcing or managing third-party vendors, creating styling concepts from scratch, sourcing quotes (e.g. florals, lighting, tea & coffee stations, PA systems), or ongoing design development — these elements sit within our full planning or styling assistance services.

If you’re confident styling everything yourselves and are happy to manage quantities, layouts, hire items, and the overall look, then you may not need styling assistance. In this case, you would simply complete our setup templates closer to the date and book coordination with set-up, so our team can execute everything on the day.

However, styling assistance is really valuable if you’d like help with things like:

• Refining your overall look and making it cohesive
• Guidance on quantities (candles, table details, furniture, florals, etc.)
• Styling ideas and creative direction
• Reviewing flower quotes or hire selections
• Floor plans, layouts, and flow of spaces
• Expert feedback to avoid over- or under-styling

Many couples think they have it covered, but find styling support helps streamline decisions, saves time, and ensures everything translates beautifully on the day.

Ultimately, it comes down to whether you want guidance and reassurance in the lead-up — or you’re happy to take the lead and have us simply bring it all to life on the day.

Our pack-up service is designed to take the pressure off you, your family, and your wedding party at the end of the night. Instead of worrying about who is responsible for clearing items or staying back late, our team returns to pack everything down efficiently and respectfully.

What we do:

• Pack down all styling items we’ve set up (tablescape items, candles, signage, décor, furniture hire items)
• Carefully box personal items you’ve supplied (signage, place cards, décor, wishing well items, etc.)
• Consolidate everything neatly into one agreed location for 3rd party to pick up or put venue items back.
• Liaise with the venue and vendors to ensure pack-up runs smoothly

What it’s ideal for:

• Couples who want to fully enjoy the next day wedding without rushing
• Venues with strict pack-up times
• Situations where family or friends would otherwise feel obliged to help

What it doesn’t include:

• Cleaning the venue or removing rubbish (unless agreed with the venue)
• Disposing of waste/florals etc
• Re-styling or re-setting spaces post-event
• This service is done the next day post- wedding not the same evening

Pack-up services are to be booked as an add-on to your coordination and styling services, depending on your needs. It’s one of those behind-the-scenes services couples often say they’re most grateful for the next day.

For coordination packages, site visits are subject to coordinator availability and sometimes a travel or site visit fee may apply — please refer to your individual quote. If an in-person visit isn’t possible, we usually schedule a phone or FaceTime consultation 1–2 days before the wedding as a final handover and to put a face to the name of your coordinator.

As a guide, we usually start at 8 am for a 1–2 pm ceremony or 9 am for a 3–4 pm ceremony. Once your set-up documents are completed, we can review everything and adjust our recommended start time to best suit your day, the above is a guide only.

For most weddings, we arrive around 8–9 am. From there, our packages typically finish around 5 pm, 7 pm, or 9 pm depending on the length of coverage. Our 10-hour package is the most popular, though some couples like to add an extra hour (11 hours total) once they see the run sheet and finish time, so they’re fully covered for key moments like the cake cutting, main meal service, and speeches.

Once the dancing starts, the evening tends to run itself, giving you peace of mind that the main moments are already taken care of. We’re also flexible — if you book 8 or 10 hours and later decide to add time, we can accommodate this for an additional fee.

If you’re planning to set up most items the day before yourselves, we usually adjust our start time later on the day. This means you get the most value from our shorter coordination packages, as we only need to be on-site for the items that require our attention.

Typically, outdoor items like lawn games, all ceremony elements, and cocktail hour furniture/umbrellas still need to be set up on the day, so we build in time to accommodate these. This way, everything is ready and styled perfectly for your guests without paying for unnecessary hours.

Yes! We can repurpose many of your ceremony items, like flowers, signage, or small décor pieces, for use at your reception. For example, plinth florals can be placed on a wishing well table, or signs can be moved to key areas.

The same goes for repurposing furniture from your cocktail hour to a break out space for reception.

Note for anything bulky or ‘lots of’ such as 50 ceremony chairs, heavy bench seats or arbours, we may require allocated helpers or the assistant to stay on for an added fee if needed. We’re happy to discuss each situation individually and provide advice based on your needs.

Not much! We’re happy to set up almost all of your items to make your day seamless. There are just a few things we ask our couples to handle or let us know about in advance:

• Reception dinner tables: Please have these positioned beforehand so we can ensure you’re happy with the layout and then style the rest of the space around it.
• Electrical/hanging items: While we provide our own lighting installs with fully tested and tagged equipment, we aren’t able to set up other fairy lights, festoon lighting, draping, or roof-hung florals due to OH&S requirements.
• Third-party napkins: If you’re supplying your own napkins, we ask that these be folded or knotted the day before if possible. It’s a fiddly job that can take around an hour, so if you’d like us to handle it, we just need to know ahead of time to allow extra set-up time.